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Learning for All: Basic Business Reference

EESP module from May 2020 Expanded Early Start Program

Prerequisite for staff who are not Librarians and Library Associates: Basic Customer Service.

This class covers:

  • Business Reference Interview
  • Library and Local resources
  • State and Federal resources
  • Business Plans
  • Market Research
  • Investments
  • Finding company information
  • Consumer Complaints
This  class takes about 3.5 hours.
 

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Self enrollment (Participant)
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