This course is designed to help library staff assist customers who are jobseeking during the coronavirus pandemic. It assumes basic knowledge of the reference interview, basic resume building and jobseeking sites. (See Learning for All: Basic Workforce Training if you need to brush up on these skills.)
Topics covered include:
- Trauma informed library service for jobseekers: how to expand the reference interview to identify customer needs.
- Helping customers with their jobseeking in a lockdown or semi-lockdown environment (libraries are closed or only partially open).
- Covid-19 recovery resources for jobseekers: SLRC Unemployment guide
- New tools for jobseeking
- Partnerships: reaching out to other supports for jobseekers in your community
- Pros and Cons of self-employment (gig work) and where to find help.
- Identifying hot jobs in your community (working with local employers and local government. Helping jobseekers find alternative careers
- Programming for jobseekers
- Teacher: Rachael Stein