Learning for All: Book Challenges primarily reviews the concepts of Book Challenges and how they situate into the overall concepts of Intellectual Freedom, Censorship, Challenges to Library Materials, and Library Responses. Additionally, this course is being published at a time (mid-2022) where many additional challenges are being thrust upon public libraries. Content comes from the 2022 Curriculum of Advanced LATI and is open to all library staff members.

This course covers:

  • Book Challenges
  • DEI and Implicit Bias
  • Customer Interactions, Empathy, and De-Escalation
  • Book Challenges -- A Historical View
  • Resources to Help with Book Challenges
  • Book Challenges in the News
  • Libraries and Responses to Book Challenges
  • Advocacy and Support
  • Book Challenges and Maryland

This course takes about 4 hours to complete. Contact laticoor@gmail.com to enroll.


Learning for All: Book Challenges, Censorship, and Intellectual Freedom primarily reviews the concepts of Book Challenges and how they relate to the overall concepts of Intellectual Freedom, Censorship, Challenges to Library Materials, and Internet Censorship and Filtering. Additionally, it this course dives into related Professional Ethics topics like Privacy and Confidentiality, Copyright and Fair Use, and Digital Rights Management. All of the content comes from the 2022 Curriculum of Advanced LATI and is open to all library staff members.

This class covers:

  • Book Challenges
  • DEI and Implicit Bias
  • Customer Interactions, Empathy, and De-escalation
  • What is Intellectual Freedom?
  • Censorship
  • Challenges to Library Materials
  • Internet Censorship and Filtering
  • Professional Ethics
  • Privacy and Confidentiality
  • Copyright and Fair Use
  • Digital Rights Management

This class takes about 6 hours to complete. Contact laticoor@gmail.com to enroll.


This course is designed to help library staff assist customers who are jobseeking during the coronavirus pandemic. It assumes basic knowledge of the reference interview, basic resume building and jobseeking  sites.  (See Learning for All: Basic Workforce Training if you need to brush up on these skills.)

Topics covered include:

  • Trauma informed library service for jobseekers: how to expand the reference interview to identify customer needs.
  • Helping customers with their jobseeking in a lockdown or semi-lockdown environment (libraries are closed or only partially open).  
  • Covid-19 recovery resources for jobseekers: SLRC Unemployment guide
  • New tools for jobseeking 
  • Partnerships: reaching out to other supports for jobseekers in your community
  • Pros and Cons of self-employment (gig work) and where to find help.  
  • Identifying hot jobs in your community (working with local employers and local government.  Helping jobseekers find alternative careers
  • Programming for jobseekers
The course takes approximately 4 hours.

This class is based upon Library Associates Training Institute's May 2020 Expanded Early Start Program Law module.  Your Staff Development Coordinator or Human Resources manager can enroll you in this class.

Learning for All: Basic Customer Service is a prerequisite for this class if you are not a librarian or library associate.

This class includes:

  • Legal reference interview
  • An overview of Federal, State and local law.
  • Referral to experts
  • Courts
  • Legal forms
  • Expungement
  • Elected Officials and Voting

This class takes about 4.5 hours.

The Learning for All Health class is based on the  Library Associate Training Institute's May 2020 Expanded Early Start Program Health module.  Your system's Staff Development Coordinator can sign you up for this class.

This class covers:

  • The Health Reference interview and the difference between information and advice.
  • Finding quality health information.
  • Prescription drug resources.
  • Resources for finding physicians
  • Finding health insurance information.

This class takes about 4 hours.

Learning for All: Basic Customer Service is developed from May 2020 Expanded Early Start Curriculum of LATI and is open to all library staff members.  This course is a prerequisite to all other Learning for All classes.

This class covers:

  • Model Refrence Behaviors
  • What is a database?
  • Basic Searching
  • How to find quality information.
  • When to refer to an expert
  • Reference Resources
  • What  does exceptional customer service look like.
  • Inclusive Customer Service

This class takes about 3.5 hours to complete.

EESP module from May 2020 Expanded Early Start Program

Prerequisite for staff who are not Librarians and Library Associates: Basic Customer Service.

This class covers:

  • Business Reference Interview
  • Library and Local resources
  • State and Federal resources
  • Business Plans
  • Market Research
  • Investments
  • Finding company information
  • Consumer Complaints
This  class takes about 3.5 hours.
 

This course is from LATI's Expanded Early Start Program--May 2020.  Your Staff Development Coordinator can enroll you in this course.

This course covers:

  • Workforce Basics
  • Job websites
  • Creating a resume
  • Scam detection
  • Library and local resources
  • Career resources

This class takes about 4.5 hours.


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